TERMS OF USE

Welcome to Mill City Mercantile. By visiting our website and/or purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before using our site.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and visitors. Mill City Mercantile reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of those changes.

2. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change at any time without notice. We have made every effort to display our products as accurately as possible; however, we cannot guarantee that your screen’s display of colors and textures will be exact.

Due to the handcrafted and natural nature of our products, items such as candles and soaps may vary slightly in color, texture, and appearance. These variations are not defects and are part of what makes each piece unique.

3. Pricing & Payment

All prices are listed in U.S. dollars. We reserve the right to correct pricing errors at any time. Mill City Mercantile is not responsible for errors made by our payment processor. By completing a purchase, you agree to pay the listed price plus any applicable taxes and shipping fees.

4. Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping & Delivery policy. Mill City Mercantile is not responsible for delays caused by the carrier, customs, or circumstances outside our control.

5. Returns & Exchanges

All returns and exchanges are handled in accordance with our Returns & Exchanges policy. Please review that policy before making a purchase.

6. Intellectual Property

All content on this site — including text, images, logos, and graphics — is the property of Mill City Mercantile and may not be reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

Mill City Mercantile shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the item in question.

8. Privacy

Your use of this site is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts.

10. Contact

If you have any questions about these Terms of Service, please contact us at cs@millcitymercantile.com.

Last updated: May 2026