PRIVACY POLICY

At Mill City Mercantile, your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Name, email address, mailing address, and phone number

• Payment information (processed securely through our payment provider)

• Order history and purchase details

• Browser type, IP address, and site usage data collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Send order confirmations and shipping notifications

• Respond to customer service inquiries

• Send promotional emails and newsletters (only if you have opted in)

• Improve our website and customer experience

3. Sharing Your Information

We do not sell, share, or disclose your personal information to any third parties — ever. Your privacy and security are extremely important to us, and we are committed to keeping your information safe.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. You may disable cookies through your browser settings; however, doing so may affect certain features of the site.

5. Email Communications

If you subscribe to our newsletter or opt in to marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at cs@millcitymercantile.com. Transactional emails related to your order will still be sent regardless of your marketing preferences.

6. Data Security

We take reasonable precautions to protect your personal information. All payment transactions are encrypted and processed through a secure third-party payment provider. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

9. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To make such a request, please contact us at cs@millcitymercantile.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the site following any changes constitutes your acceptance of the revised policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at cs@millcitymercantile.com.

Last updated: May 2026